Privacy policy

Privacy Policy – My Tasmanian Home

Last updated: 17 August 2025

My Tasmanian Home operates this store and website, including all related information, content, features, tools, products, and services, to provide you — our customer — with a curated shopping experience (the “Services”).

Our store is powered by Shopify, which allows us to deliver these Services to you. This Privacy Policy outlines how we collect, use, and share your personal information when you visit, use, or make a purchase through the Services, or when you otherwise communicate with us.

If there is any inconsistency between this Privacy Policy and our Terms of Service, this Privacy Policy will apply with respect to the collection, handling, and disclosure of your personal information.

By accessing or using our Services, you confirm that you have read and understood how we collect, use, and disclose your information as described in this Privacy Policy.

Contact

If you have questions, need more information about our privacy practices, or would like to make a complaint, please contact us:

  • Email: mytashome@gmail.com
  • Mobile: 0429 055 623
  • Landline: (03) 6379 0606

Collecting Personal Information

We collect personal information to provide and improve our Services. This includes:

• Device Information

  • Purpose: To load the Site accurately and perform analytics.
  • Source: Automatically via cookies, tags, pixels.
  • Disclosure: Shared with Shopify.
  • Data: Browser version, IP address, time zone, cookie data, viewed products/pages, search terms, interactions.

• Order Information

  • Purpose: To fulfill orders, process payments, arrange shipping, and communicate with you.
  • Source: Provided by you.
  • Disclosure: Shared with Shopify.
  • Data: Name, billing/shipping address, payment details, email, phone number.

• Customer Support

  • Purpose: To respond to inquiries and provide assistance.
  • Source: Provided by you.
  • Disclosure: Internal use only unless otherwise stated.

Sharing Personal Information

We share your information with service providers to deliver our Services:

  • Shopify: Our store platform. Shopify’s Privacy Policy
  • Legal Compliance: We may disclose information to comply with laws or protect our rights.

Behavioural Advertising

We use your information for targeted ads and marketing:

Using Personal Information

We use your data to:

  • Offer products for sale
  • Process payments
  • Ship and fulfill orders
  • Communicate updates, offers, and promotions

Retention

We retain your information for our records unless you request erasure. See “Your Rights” below for details.

Cookies

Cookies help us improve your experience by remembering preferences and tracking usage. We use functional, performance, advertising, and social media cookies.

  • Cookie duration: Most expire between 30 minutes and 2 years.
  • Management: You can control cookies via your browser settings. Learn more at www.allaboutcookies.org.

Cookie List: Please refer to Shopify’s current cookie list at https://www.shopify.com/au/legal/cookies.

Do Not Track

We do not alter our data practices in response to “Do Not Track” signals due to lack of industry consensus.

Your Rights

Under the Privacy Act 1988 (Cth), you have the right to:

  • Access your personal information
  • Request correction of inaccurate data
  • Request erasure of your data
  • Withdraw consent for marketing communications

To exercise these rights, please contact us using the details above.

Consent

By using our Services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

Data Breach Protocol

In the unlikely event of a data breach, we will:

  • Notify affected individuals as soon as practicable
  • Report the breach to the Office of the Australian Information Commissioner (OAIC) if required
  • Take steps to contain and remediate the breach

Changes

We may update this Privacy Policy to reflect changes in our practices or legal obligations. Updates will be posted on this page with the revised date.

Complaints

You may contact us with the details above in “Contact”. If you’re not satisfied with our response, you may lodge a complaint with the Australian Competition and Consumer Commission (ACCC) or your local data protection authority.